Free tool

GBP Suspension Diagnostic: find the real trigger in 60 seconds.

Answer 9 questions about your suspended Google Business Profile. The tool scores your situation against the six most common suspension triggers and produces a tailored recovery action plan, complete with every official Google form link. No signup, no email, no stored data.

9 questions

Answer everything, get a plan.

Honest answers beat guesses. There are no wrong answers — the tool maps your situation to the most likely Google policy trigger and tells you the exact form to file.

1When did Google flag your profile?
2What does your business name look like in your profile right now?

Compare it to what's on your storefront sign or your incorporation papers.

3What's actually at your business address?
4Is the address visible from the street?
5Did you change your primary category in the last 30 days?
6In the week before the suspension, how many profile fields did you edit?

Hours, address, category, description, services, photos — count any field that changed.

7Have you done any of these in the last 60 days?

Pick the one that fits best.

8What's your industry?

Locksmiths, movers, towing, and plumbing trigger automatic re-verification far more often than average.

9Could there be other Google profiles for the same business?

Old listings from a previous owner, branches with the same name, or a manager who created a duplicate.

0 of 9 answered — answer all to see results
How it works

What the diagnostic actually checks.

The tool maps your answers against the six suspension-trigger categories we see most often in real cases:

  1. Business-name policy violations — keyword stuffing, sudden renames, names that don't match real-world signage.
  2. Address violations — PO Boxes, virtual offices, coworking addresses, home offices without proper SAB setup.
  3. Category mismatches — recent category changes, primary categories that don't match your website's actual services.
  4. Edit bursts — too many profile fields changed in a short window triggers automatic re-verification.
  5. Review-policy violations — incentivized reviews, sudden 5-star bursts, reviews posted from your business account against competitors.
  6. High-risk vertical re-verifications — locksmiths, movers, towing, and (to a lesser degree) plumbing, HVAC, contractors get periodic mass re-verifications.

Duplicate profiles for the same business are flagged separately because the fix is structurally different (remove the duplicates first, then reinstate the primary). The tool surfaces this when applicable.

The diagnostic is roughly 70-80% accurate against the 9-question signal set, based on the patterns we see across hundreds of suspension cases. Real-world suspensions sometimes have two or three contributing factors; the tool surfaces the top two.

Common questions

Questions about the diagnostic.

Is this tool actually free?
Yes. No signup, no email gate, no credit card. We built it because suspension is the single most common GBP problem and the existing free resources (Google's own help docs included) are generic. If you want a human to walk through it with you, that's a free 30-minute audit, also no credit card.
How accurate is the diagnosis?
Roughly 70-80% accurate against the 9-question signal set, based on the patterns we see across hundreds of suspension cases. The diagnosis identifies the most likely trigger, not always the only one. Real cases sometimes have two or three contributing factors; the tool surfaces the top two.
Will running this tool affect my profile?
No. The tool runs entirely in your browser. We don't connect to Google, we don't log into your profile, we don't store your answers. Refresh the page and the inputs are gone.
What if the diagnostic doesn't show a clear trigger?
It means your suspension is probably a false-positive from a routine re-verification or category-wide audit — common after Google rolls out a policy update. The fix is the same: file a reinstatement request with your business license, a utility bill, and clear storefront photos. If you want a hand, book the free audit.
How long does GBP reinstatement actually take?
Most reinstatement requests are decided in 3-7 business days. Complex cases or high-risk verticals can take 14-21 days. About 70% of well-documented reinstatement requests succeed on the first try; the rest require an escalation through the GBP Community forum or a Product Expert escalation, which is where we typically come in.
Can I get suspended again after reinstatement?
Yes, if the underlying trigger isn't fixed. The most common second-suspension pattern: profile gets reinstated, owner makes a flurry of edits to 'finally get it right,' the edit burst triggers another suspension within 30 days. After reinstatement, slow your edit cadence to one field per week for the first 60 days.

Want a human running this with you?

Free 30-minute audit. We walk through your suspended profile live, file the reinstatement together, and stay on the case through approval. 14-day money-back guarantee if we can't recover the listing.